Seaside Accessibility Statement
At Seaside Holiday Resort – Fingal Bay we aim to ensure that everyone’s stay is as enjoyable as possible. We are committed to providing suitable access for all our guests, whatever their individual needs. In this statement, we aim to accurately describe our facilities and services to give you the confidence to book the right accommodation to suit your specific requirements.
Two of our wheelchair accessible units have undercover parking spaces right outside each unit. These car spaces measure 3m in width with a height clearance of 2.3m. There is a ramp leading to each unit. Our four other wheelchair accessible units have close car park access. These are located within 30m of the front door access. A ramp is in place of the carpark for easy access to the pathway for each unit.
Flat, easy access to reception. Parking is located directly outside the front door of the office.
Keys for our Holiday Units are collected from Reception located in the front driveway entry. Prior to your arrival, a welcome letter will emailed show your unit allocation. There is visitor parking located directly outside the reception front door. There is a flat, even surface leading directly to reception with a sliding front door entry 1.1m wide for easy wheel-chair access.
Guest Pool Area
Our pool area is a friendly, inviting and accessible space, with wide openings. There are two steps into the main pool, handrails are in place and also a customised portable lift-chair can be made available if you require assistance getting into or out of the pool. See our office staff or phone our office to arrange this service.
The four covered areas with BBQs and picnic seating are accessible via flat paths.
We are located at Fingal Bay in Port Stephens, certified assistance dogs are permitted. No other animals are permitted for any reason.
We can also provide a pen & paper to help with the exchanging of information. All our TV’s have closed-caption capabilities.
Our Manager lives on-site. Please see our office staff during the hours 8 am-4.30 pm Monday to Saturday. Should you require any assistance after hours please contact De-Anne on 0434028223.
Fingal Bay Beach
Fingal Bay Beach is located directly across the road from Seaside Holiday Resort. The beach is patrolled 7-days per week through the warmer months and through this time a permanent wheelchair matting is installed to allow guests with access issues to access the beach. A beach wheelchair is also available, please speak with on-duty lifeguards to access the wheelchair.
Guest Living & Bedrooms
Our two-bedroom units have an open plan kitchen, dining, living rooms. The main bedroom has a queen-size bed and the second bedroom has two single beds. The lounge in the living room is a fold-out queen size sofa bed with innerspring mattress.
Our bathrooms have both grab rails near the toilet and in the shower. The shower area is on a level, self-draining floor, free of hobs and sliding tracks, and is a clear space of between 80cm and 90cm wide. The clearance around the wash-basin varies between 70cm and 80cm. The shower-head is extendable and the fittings and fixtures can be reached from a seated position. There is no bathtub.
Should you have any questions at all, please contact our booking office on 02 49811533, we would be more than happy to assist.